Shipping policy
Shipping Policy
Thank you for shopping with Heavenly Visions. We are committed to delivering your order with care and in a timely manner.
Processing Time All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States) We offer the following shipping options:
- Standard Shipping — $8.00 (estimated 5–7 business days)
- Express Shipping — $15.00 (estimated 2–3 business days)
- Free Standard Shipping on orders over $70
International Shipping We ship internationally via USPS and DHL Express. International shipping rates are calculated at checkout based on your location and order weight. Delivery times vary by destination and are typically 7–21 business days. Please note that customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will work to make it right.
Contact Us For any shipping questions, please reach out to us through our website contact form.